Monday 14 November 2011

Verizon Launches Personalized FiOS Service Bundles With More Choices and More Flexibility

NEW YORK – June 6, 2011 –

Recognizing that all digital lifestyles are not the same, Verizon has created new options for customers to personalize their FiOS service bundles to best meet their individual voice, broadband and home-entertainment needs.

Previously, consumers were limited to the Internet speeds and number of TV channels assigned to specific FiOS bundles and price points.  With this change, consumers will be able to choose and mix services to customize their bundles -- at a cost of just $5 to $10 a month in additional incremental charges.  Discounts are also available to new customers who order triple-play bundles online.

"For some customers, broadband Internet speed is more important than a lot of TV options; for others, robust TV rules the household; and some customers want it all," said Mike Ritter, Verizon chief marketing officer for consumer and business services.  "Now, our FiOS customers have more options for personalizing their Internet or TV services to satisfy all their needs."

All the new FiOS-only choices include Verizon's Worry-Free Guarantee of no term contract requirement, a premium installation and in-home demonstration, plus a follow-up satisfaction call.  Customers can visit www.verizon.com to see if FiOS service is available to them, and to easily and conveniently build and order their bundles online.  Two-year term contracts are required when Verizon Wireless service is added to any bundle.

Verizon's new, flexible service choices give customers the freedom to build a personalized bundle of FiOS Digital Voice, Internet and TV service that fits their individual needs.  For example, consumers who are well-established in their lives and have active careers could find social networking and a lot of video and photo uploading more important than top-tier television programming.  In this case, consumers can start with a triple-play bundle at $99.99 per month that offers broadband Internet speeds of up to 15 Mbps (megabits per second) downstream/5 Mbps upstream, and for $5 more per month increase their speed to 25 Mbps/25 Mbps.

If they add an additional $5 more per month ($109.99 total per month), they gain access to 35 Mbps/35 Mbps broadband Internet speeds - and can enjoy 233 TV channels including more than 50 in HD.

Some young families might find that 15 Mbps/5 Mbps speeds are plenty for their Internet needs - but the more TV, the better.  In that case, they can select the triple-play bundle at $99.99 per month, and for an extra $10 per month ($109.99 total per month) move up to a FiOS TV service with 324 channels including 80 in HD.  For $10 per month more ($119.99 per month), they can enjoy 391 channels with more than 100 in HD.

And for those customers who want it all, Verizon continues to offer a triple-play bundle with 35 Mbps/35 Mbps and 391 TV channels for $129.99 a month*.  Customers can also choose combinations of $5 and $10 increments added to the monthly starting price of $99.99 to create a bundle somewhere in between.

New customers who order online can go to Verizon's featured bundles page, click on the Bundle Builder link and, for a limited time, receive a $10 per month online discount on their triple-play bundle.  Verizon Wireless customers adding a new FiOS bundle or FiOS customers adding a qualifying Verizon Wireless calling plan can receive up to a $10 per month discount on their bundle.  Verizon's One Bill and a two-year contract are also required for the additional discount.  Customized FiOS double-play bundles are also available.

Hispanic households can also customize bundles, starting with Verizon's La Conexion and Spanish-language bundles.  More information is available at Verizon's new Spanish-language FiOS site, http://enciendetefios.com/.

For more information or to start building a bundle, consumers can also call 1-800-VERIZON (800-837-4966).

* All prices shown are for qualified new customers, represent base bundle pricing and do not include costs for additional set-top boxes, premium channels, other customer preferences, local taxes and fees.  Base pricing may vary from market to market as does the total number of HD channels by market.

Verizon Communications Inc. (NYSE, NASDAQ:VZ), headquartered in New York, is a global leader in delivering broadband and other wireless and wireline communications services to mass market, business, government and wholesale customers.  Verizon Wireless operates America's most reliable wireless network, with more than 104 million total connections nationwide.  Verizon also provides converged communications, information and entertainment services over America's most advanced fiber-optic network, and delivers seamless business solutions to customers around the world.  A Dow 30 company, Verizon employs a diverse workforce of more than 196,000 and last year generated consolidated revenues of $106.6 billion.  For more information, visit www.verizon.com.

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